Independent Office for Police Conduct (IOPC)

Table 14: Means by which allegations were finalised in 2024/25

Read more about Table 14: Means by which allegations were finalised in 2024/25


Police force	Outside of Schedule 3		Under Schedule 3 - not investigated		Under Schedule 3 - investigated		Total recorded
Police force	N	%	N	%	N	%
Avon & Somerset	1,998	36	2,994	54	574	10	5,566
Bedfordshire	1,209	64	532	28	142	8	1,883
British Transport	575	56	409	39	52	5	1,036
Cambridgeshire	1,064	55	712	37	155	8	1,931
Cheshire	715	26	1,905	70	110	4	2,730
City of London (with Action Fraud)	474	81	76	13	35	6	585
Cleveland	2,216	70	846	27	89	3	3,151
Cumbria	1,373	68	551	27	85	4	2,009
Derbyshire	1,172	27	2,925	66	320	7	4,417
Devon & Cornwall	428	24	1,284	71	106	6	1,818
Dorset	741	37	1,087	55	152	8	1,980
Durham	1,223	60	752	37	70	3	2,045
Dyfed-Powys	502	46	552	51	38	3	1,092
Essex	1,535	29	2,737	51	1,084	20	5,356
Gloucestershire	916	44	1,097	52	85	4	2,098
Greater Manchester	7,093	44	8,178	51	689	4	15,960
Gwent	627	50	389	31	230	18	1,246
Hampshire	3,932	83	729	15	90	2	4,751
Hertfordshire	1,487	54	981	36	281	10	2,749
Humberside	1,649	60	981	35	137	5	2,767
Kent	2,010	34	3,250	54	716	12	5,976
Lancashire	1,471	38	1,699	44	719	18	3,889
Leicestershire	520	17	2,325	75	261	8	3,106
Lincolnshire	334	15	1,711	79	123	6	2,168
Merseyside	2,131	75	514	18	198	7	2,843
Metropolitan	8,548	35	11,758	48	4,033	17	24,339
Norfolk	151	16	703	73	105	11	959
North Wales	349	33	558	52	158	15	1,065
North Yorkshire	706	45	558	35	322	20	1,586
Northamptonshire	1,051	49	780	37	303	14	2,134
Northumbria	2,746	62	255	6	1,463	33	4,464
Nottinghamshire	1,661	52	1,149	36	386	12	3,196
South Wales	744	14	4,089	75	612	11	5,445
South Yorkshire	1,101	41	1,447	54	113	4	2,661
Staffordshire	1,501	47	1,562	49	123	4	3,186
Suffolk	135	14	665	69	161	17	961
Surrey	2,139	49	1,991	46	238	5	4,368
Sussex	1,528	36	2,648	62	61	1	4,237
Thames Valley	2,353	45	435	8	2,461	47	5,249
Warwickshire	801	75	77	7	189	18	1,067
West Mercia	1,862	78	516	22	17	1	2,395
West Midlands	3,694	60	2,152	35	352	6	6,198
West Yorkshire	2,394	53	1,909	42	242	5	4,545
Wiltshire	1,120	54	769	37	192	9	2,081
Total	71,979	44	73,237	45	18,072	11	163,288

Table 13: Rank of those subject to a complaint in 2024/25

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Rank	N	%
Police officer ranks	52,173	85
Police staff	5,227	8
Community support officers	900	1
Contracted staff	540	1
Special constables	489	1
Unknown	2,268	4
Total	61,597	100

The total number of subjects will not match the figures in tables 11 and 12. This is because people subject to more than one complaint in the year may have held different ranks at the time each allegation was logged. In such cases they will be counted more than once (for each rank).

Table 12: Ethnicity of those subject to a complaint in 2024/25

Read more about Table 12: Ethnicity of those subject to a complaint in 2024/25

Ethnicity	N	%
White	49,379	81
Black	868	1
Asian	2,191	4
Mixed	878	1
Other	111	0
Prefer not to say	551	1
Not stated	3,401	6
Unknown	3,685	6
Total	61,064	100

Subjects are only counted once in these tables, regardless of how many complaints they have been subject to in the year.

Subjects' demographic data is not recorded on Northumbria Police outside Schedule 3 complaints.

Table 11: Gender of those subject to a complaint in 2024/25

Read more about Table 11: Gender of those subject to a complaint in 2024/25

Gender	N	%
Female	20,750	34
Male	36,591	60
Other	13	0
Prefer not to say	31	0
Unknown	3,679	6
Total	61,064	100

Subjects are only counted once in these tables, regardless of how many complaints they have been subject to in the year.

Subjects' demographic data is not recorded on Northumbria Police outside Schedule 3 complaints.

Table 10: Age of complainants in 2024/25

Read more about Table 10: Age of complainants in 2024/25

Age group	N	%
17 or under	1,732	2
18-29	12,915	15
30-39	20,063	23
40-49	17,747	20
50-59	13,799	16
60+	9,566	11
Unknown	11,496	13
Total	87,318	100

Complainants are only counted once in this table regardless of how many complaints they have made throughout the year.

Complainant's age data for allegations handled outside of Schedule 3 by Bedfordshire, Cambridgeshire and Hertfordshire is not available in 2024/25.

Table 9: Ethnicity of complainants in 2024/25

Read more about Table 9: Ethnicity of complainants in 2024/25

Ethnicity	N	%
White	49,979	57
Black	3,951	5
Asian	5,479	6
Mixed	1,962	2
Other	827	1
Prefer not to say	7,533	9
Not stated	16,030	18
Unknown	1,557	2
Total	87,318	100

Complainants are only counted once in this table regardless of how many complaints they have made throughout the year.

Table 8: Gender of complainants in 2024/25

Read more about Table 8: Gender of complainants in 2024/25

Gender	N	%
Female	35,907	41
Male	42,717	49
Other	255	0
Prefer not to say	2,204	3
Unknown	6,235	7
Total	87,318	100

Complainants are only counted once in this table regardless of how many complaints they have made throughout the year.

Table 7: Number of allegations logged - what has been complained about and subcategories in 2024/25

Read more about Table 7: Number of allegations logged - what has been complained about and subcategories in 2024/25

Allegation category	Allegation subcategory	N	% of total allegations logged
Delivery of duties and service	Police action following contact	37,667	22
	Decisions	13,479	8
	General level of service	29,691	18
	Information	10,515	6
	No subcategory recorded	4	0
	Error in subcategories	4	0

Police powers, policies and procedures	Stops, and stop and search	1,790	1
	Searches of premises and seizure of property	4,603	3
	Power to arrest and detain	6,460	4
	Detention in police custody	5,122	3
	Bail, identification and interview procedures	2,122	1
	Use of force	8,826	5
	Evidential procedures	2,631	2
	Out of court disposals	540	0
	Other policies and procedures	3,735	2
	No subcategory recorded	2	0
	Error in subcategories	3	0

Handling of or damage to property / premises	Handling of or damage to property/ premises	5,555	3
	No subcategory recorded	127	0
	Error in subcategories	8	0

Access and/or disclosure of information	Use of police systems	245	0
	Disclosure of information	2,349	1
	Handling of information	789	0
	Accessing and handling of information from other sources	133	0
	Error in subcategories	2	0

Use of police vehicles	Use of police vehicles	1,639	1
	No subcategory recorded	51	0
	Error in subcategories*	76	0

Discriminatory behaviour	Age	73	0
	Disability	911	1
	Gender reassignment	56	0
	Marriage and civil partnership	2	0
	Pregnancy and maternity	4	0
	Race	2,335	1
	Religion or belief	127	0
	Sex	769	0
	Sexual orientation	134	0
	Other	421	0

Abuse of position / corruption	Abuse of position for financial purpose	70	0
	Abuse of position for sexual purpose	80	0
	Abuse of position for the purpose of pursuing an inappropriate emotional relationship	23	0
	Abuse of position for other purpose	481	0
	Obstruction of justice	688	0
	Organisational corruption	272	0

Individual behaviours	Unprofessional attitude and disrespect	5,808	3
	Lack of fairness and impartiality	2,807	2
	Overbearing or harassing behaviours	3,415	2
	Impolite language / tone	5,352	3
	Impolite and intolerant actions	3,098	2
	No subcategory recorded	1	0

Sexual conduct	Sexual assault	290	0
	Sexual harassment	48	0
	Other sexual conduct	66	0

Discreditable conduct	Discreditable conduct	1,028	1
Discreditable conduct	No subcategory recorded	3	0

Other	Other	1,716	1

Total allegations		168,246	100

The number of allegations logged presented in this table are only those with a category recorded. Therefore they may not match the actual number of allegations logged presented in Table 5.

*The erroneous categorisation in 'Use of police vehicles' is a typographical error only and can be conisdered valid to the category.

Table 6: Number of allegations logged - what has been complained about in 2024/25

Read more about Table 6: Number of allegations logged - what has been complained about in 2024/25


Police force	Delivery of duties and service	Police powers, policies and procedures	Handling of or damage to property / premises	Access and/or disclosure of information	Use of police vehicles	Discriminatory behaviour	Abuse of position / corruption	Individual behaviours	Sexual conduct	Discreditable conduct	Other	Grand total
Avon & Somerset	3,274	1,024	210	99	82	247	167	895	31	42	4	6,075
Bedfordshire	944	382	55	41	14	79	3	218	1	7	12	1,756
British Transport	417	407	31	17	12	28	0	148	11	7	14	1,092
Cambridgeshire	904	493	48	38	21	77	5	352	4	1	4	1,947
Cheshire	1,332	732	103	72	38	76	57	459	4	3	1	2,877
City of London (with Action Fraud)	528	73	21	10	5	20	3	48	0	1	4	713
Cleveland	1,526	667	240	64	54	19	10	558	1	35	13	3,187
Cumbria	831	431	129	39	28	57	19	317	8	34	2	1,895
Derbyshire	2,435	972	80	58	44	62	65	530	7	34	37	4,324
Devon & Cornwall	2,049	704	73	56	34	65	73	383	13	32	27	3,509
Dorset	1,057	388	119	101	27	49	39	398	7	6	25	2,216
Durham	886	410	89	33	24	16	2	182	1	8	3	1,654
Dyfed-Powys	608	224	33	25	16	19	8	133	1	10	4	1,081
Essex	3,227	1,113	214	109	59	264	55	1,028	21	15	28	6,133
Gloucestershire	1,245	435	76	47	49	32	23	214	1	8	49	2,179
Greater Manchester	7,736	3,711	701	250	91	552	114	2,441	53	104	33	15,786
Gwent	636	163	33	8	7	7	5	150	0	7	6	1,022
Hampshire	2,582	1,362	190	162	94	95	19	599	6	26	21	5,156
Hertfordshire	1,527	514	114	43	29	75	4	412	0	10	0	2,728
Humberside	1,676	611	52	101	31	17	11	243	4	7	104	2,857
Kent	3,566	1,467	147	150	32	201	86	706	17	49	30	6,451
Lancashire	2,373	1,069	115	116	35	122	55	468	10	17	65	4,445
Leicestershire	1,539	586	125	72	30	108	31	467	3	3	12	2,976
Lincolnshire	1,166	511	43	47	22	31	16	195	1	9	8	2,049
Merseyside	1,350	712	202	77	56	46	24	360	2	15	39	2,883
Metropolitan	15,453	4,058	480	313	177	646	80	1,003	62	135	383	22,790
Norfolk	476	347	35	11	2	50	23	236	5	1	0	1,186
North Wales	445	249	18	29	7	20	14	178	13	30	64	1,067
North Yorkshire	679	380	38	40	38	26	13	171	5	30	42	1,462
Northamptonshire	1,177	455	54	65	17	56	30	252	4	5	2	2,117
Northumbria	2,824	1,272	272	242	85	143	33	1,081	4	5	260	6,221
Nottinghamshire	1,887	678	102	42	33	84	44	394	8	21	29	3,322
South Wales	2,710	1,033	223	125	84	229	130	1,126	11	41	21	5,733
South Yorkshire	1,960	718	68	59	19	85	52	389	8	29	14	3,401
Staffordshire	1,703	649	107	58	30	41	11	441	9	12	27	3,088
Suffolk	403	259	25	27	4	52	29	189	0	1	0	989
Surrey	1,905	1,083	227	188	70	124	31	509	11	49	73	4,270
Sussex	2,219	944	107	60	20	137	24	469	10	55	114	4,159
Thames Valley	3,098	1,219	147	103	59	199	51	392	7	15	35	5,325
Warwickshire	598	179	21	31	19	25	7	161	0	6	19	1,066
West Mercia	1,275	455	113	33	28	44	6	248	4	14	9	2,229
West Midlands	3,667	1,266	144	87	45	169	83	642	14	46	54	6,217
West Yorkshire	2,547	930	188	128	51	263	46	368	14	28	21	4,584
Wiltshire	920	499	78	42	44	75	13	328	8	18	4	2,029
Total	91,360	35,834	5,690	3,518	1,766	4,832	1,614	20,481	404	1,031	1,716	168,246
% of Grand Total	54	21	3	2	1	3	1	12	0	1	1	100

*The number of allegations logged presented in this table are only those with a category recorded. Therefore they may not match the actual number of allegations logged presented in Table 5.

Table 5: Number of allegations logged in 2024/25

Read more about Table 5: Number of allegations logged in 2024/25


Police force	Number of allegations	Number of employees*	Allegations per 1,000 employees
Avon & Somerset	6,075	6,657	913
Bedfordshire	1,756	2,745	640
British Transport	1,092	4,952	221
Cambridgeshire	1,947	2,809	693
Cheshire	2,877	4,192	686
City of London (with Action Fraud)	713	1,606	444
Cleveland	3,187	2,534	1,258
Cumbria	1,895	2,178	870
Derbyshire	4,324	3,948	1,095
Devon & Cornwall	3,509	6,843	513
Dorset	2,216	2,901	764
Durham	1,654	2,525	655
Dyfed-Powys	1,081	2,247	481
Essex	6,133	6,393	959
Gloucestershire	2,179	2,739	796
Greater Manchester	15,786	13,042	1,210
Gwent	1,022	2,596	394
Hampshire	5,156	6,294	819
Hertfordshire	2,728	4,461	612
Humberside	2,857	3,933	726
Kent	6,451	6,999	922
Lancashire	4,445	6,291	707
Leicestershire	2,976	4,246	701
Lincolnshire	2,049	2,382	860
Merseyside	2,883	7,062	408
Metropolitan	22,790	48,760	467
Norfolk	1,186	3,480	341
North Wales	1,067	3,152	339
North Yorkshire	1,462	3,127	468
Northamptonshire	2,117	2,757	768
Northumbria	6,221	6,044	1,029
Nottinghamshire	3,324	4,098	811
South Wales	5,733	6,733	851
South Yorkshire	3,401	5,561	612
Staffordshire	3,089	3,817	809
Suffolk	989	2,597	381
Surrey	4,270	4,397	971
Sussex	4,159	5,898	705
Thames Valley	5,325	9,470	562
Warwickshire	1,066	2,049	520
West Mercia	2,229	4,480	498
West Midlands	6,217	12,512	497
West Yorkshire	4,584	10,782	425
Wiltshire	2,029	2,578	787
Total	168,249	254,867	660

The figures for City of London include allegations logged in relation to ‘Action Fraud’. Action Fraud is the UK’s national reporting centre for fraud and cybercrime. The service is run by the City of London Police, which is the national policing lead for economic crime.

*'Number of employees' is taken from the Home Office publication Police Workforce, England and Wales, 31 March 2024.

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