We are passionate about improving public confidence in policing by ensuring the police are accountable for their actions and lessons are learnt.
Our work is challenging and high-profile, and so our people are from all sectors of society, and have a wide range of skills. Focusing on the facts, we are balanced, fair and entirely independent. We are not the police, in fact less than 20 per cent of our staff have previously worked for the police.
We respect the rights of all individuals, while getting to the heart of some of the most serious and sensitive cases. Most of all, we strive to gain and retain the confidence of everyone we meet by treating them with respect, integrity and honesty.
Our values reflect how we work together to deliver our mission
We feel privileged to be the custodians of the police complaints system. We value the trust of the public and police and commit to being just and fair in uncovering the truth. We recognise that a just outcome relies on being unbiased and transparent in getting to the truth of what happened.
We have an inclusive culture. We are fair and impartial in our treatment of all individuals. We work across boundaries, both internal and external, collaborating and building strong relationships.
We believe everyone should be a leader and play a part in shaping the direction of the organisation. We provide a supportive and challenging environment where people can thrive and reach their potential. We trust our people to do the right things. We encourage calculated risk taking and evidence-based decision making. Where genuine mistakes are made, we will support people and identify opportunities for learning and improvement. We ensure that people can make complaints without experiencing unfair treatment.
Our work requires us to be bold, resilient and committed to making a difference to the public. We take our duties as public servants to heart and our dedication is reflected in our work. We meet the challenges with perseverance to attain individual and organisational goals.
The value of our work is not defined solely by volume, but by the impact our work has on policing and public confidence. We define quality by how well our work meets the service user needs. We will focus our efforts on areas that will make a difference to our communities.
Our leadership team
Our Director General leads the executive team and chairs our Unitary Board, which includes six non-executive directors. Read more about the role of Unitary Board in our governance section.
By law, the Director General can never have worked for the police. None of our executive team or directors have previously worked for the police. Our regional directors each oversee operations within one of the six regions outlined in the map below.
To find out our directors expenses, gifts and hospitality and register of interests, visit our approach to transparency page.
Tom WhitingActing Director General
Tom joined the IOPC in February 2019 as the Deputy Director General, Strategy and Corporate Services. Tom was appointed Acting Director General in December 2022.
In his role as the IOPC’s Acting Director General Tom heads the organisation in its mission to improve policing by independent oversight of police complaints. Under his leadership the IOPC holds the police to account and uses learning to create change and improvement – with the ultimate vision of everyone being able to have trust and confidence in the police.
With over 14 years experience in senior leadership at the London Borough of Harrow, Tom’s roles as Corporate Director of Resources, Assistant Chief Executive and finally Interim Chief Executive, saw his teams successfully deliver significant efficiency and transformation programmes. As Interim Chief Executive, Tom improved integration between Health and Social Care Services and oversaw the transition to the new Basic Command Unit structure working with the Police, with the merger of three Boroughs. During Tom’s time Harrow won multiple industry awards including the most Improved Council in the country in 2011.
Kathie CashellActing Deputy Director General (Strategy and Corporate Services)
Kathie joined the IOPC's predecessor, the IPCC, in 2007.
Kathie’s role is focused on the delivery of our five-year strategy to build trust and confidence in policing. The teams within her area of responsibility such as finance, ICT, data, and human resources, are particularly focused on ensuring we are an organisation that delivers high performance.
Kathie also oversees the areas under our Strategy and Impact directorate, including policy, thematic learning, research, business development, communications and engagement, quality assurance and Super Complaints. All of her teams are geared towards delivering a complaints system that people can be confident to use. They also work hard to ensure we use the evidence we gather to influence to improve policing.
Before joining the IPCC, Kathie worked for the Healthcare Commission where she led work to redesign the processes for handling complaints, introducing more efficient ways of working, and developing consistent reporting of performance and learning across the system.
Liz BoothDirector, People
Liz Booth joined the IOPC in September 2018 as Director, People. She leads a team responsible for Human Resources (HR), Organisational Development, and Learning and Development. Liz has been a Board Level director in charities, regulation, the civil service and the NHS, and has a particular interest in equalities and staff engagement. At the IOPC Liz is championing our new equality delivery strategy and focusing on making IOPC a great place to work. Our staff survey results show great promise and Liz is determined to ensure that every person who works for the IOPC is able to fulfil their potential.
As HR Director of the NSPCC she worked on a significant charity merger and led work to find recruitment methodologies to determine the values and attitudes of people who wish to work with children. At the Royal College of GPs Liz managed a change programme that enabled the organisation to modernise and peruse a new strategic agenda. In the NHS, working in an acute hospital she started staff engagement and recognition programmes and launched a new approach to diversity and inclusion to improve the retention of an international workforce.
Liz is the former vice chair of the charity Sense, serving as chair of the audit committee and chair of the remuneration and governance committee. She is passionate about enabling people who are disabled or marginalised to have a voice in society.
Amanda RoweActing Director, Operations
Amanda joined the IPCC in 2004 as an investigator and has progressed through the ranks, working as a senior investigator, Head of Training for Operations, Deputy Director for Operations, Acting Director of Major Investigations, and Regional Director for the North West – before taking on her current role.
Prior to the IPCC Amanda spent 18 years with HM Customs and Excise (now HMRC), working in a variety of roles including as a specialist investigator working on large scale drug importation investigations. She went on to work in the intelligence function.
VacantActing Director, Operations
This position is currently vacant.
Emily BarryActing Regional Director, North East
Emily joined the IOPC in April 2017 as an Operations Team Leader. She became an Operations Manager in 2020 and has worked in both the North West and North East regions, before taking up the role of Regional Director North East. Emily has been Decision Maker for a number of high profile, complex investigations, ensuring joint working with multi agency reviews and championing the voice of victims and families. She has made a number of local and national recommendations, with the view to improving policing. Since 2019 Emily has been the national technical lead for the IOPC’s network for the thematic area of Abuse of Position for Sexual Purpose. In this role she has coordinated the work of the organisation’s Technical Advisors, reviewed and implemented guidance for staff and worked with partner agencies to identify themes and learning. She has attended round table events with external stakeholders to share learning and best practice, with the aim of identifying this form of corruption and holding those responsible to account. Emily was also the joint Operational Lead for the IOPC’s work on Violence Against Women and Girls, and supported the dedicated team working with the aim of helping to drive improvements to policing practice and building confidence in those who may have reason to make a complaint.
Prior to joining the IOPC, Emily worked for the Parliamentary and Health Service Ombudsman as an Investigations Manager and General Medical Council as an Investigator.
Emily read Law at Warwick University and completed a Postgraduate Diploma in Legal Practice at Inn’s of Court School of Law.
Catherine BatesActing Regional Director, North West
Catherine joined the IPCC in 2006 as a lead investigator where she secured a wealth of experience investigating a wide variety of high profile and complex investigations. She joined the Hillsborough investigation in 2013 and worked as a Deputy Senior Investigator and Senior Investigator with responsibilities including disclosure, the Major Incident Room, and complaints. Before her current role, Catherine had worked for five years as an Operations Manager for the North-West acting as a senior decision-maker on serious and complex investigations.
Catherine has a MSc in Criminology and Criminal Justice and has a background in the civil service.
Graham BeesleyActing Regional Director, Improving Operational Delivery
Graham joined the IPCC in May 2004 as an Investigator in our London Office and rose to jointly lead the Croydon office as an Operations Manager. Graham was integral to establishing the IPCC training team, accreditation programme and many of the policies and practices which are still championed within the IOPC today. He brings a wealth of operational and leadership experience to his post having been involved in and overseen a significant number of high-profile investigations throughout his career. Graham is our national lead for counter terrorism and currently the Senior Responsible Owner for our Improving Operational Delivery (IOD) programme, a three-year programme designed to ensure the Operations Directorate can meet the challenges of the future.
Prior to joining, he served with her Majesty’s Armed Forces and spent six years as an operator and team leader running covert surveillance operations in the UK and overseas. He is dedicated to stakeholder engagement, the welfare and continuous development of our people and organisation, and improving public confidence in policing.
Derrick CampbellRegional Director, Midlands
Prior to taking up his role as a Regional Director at the IOPC, Derrick was an IPCC Commissioner, having joined the organisation in January 2013. Like all operational commissioners, Derrick was responsible for providing independent oversight of, and taking ultimate responsibility for, our investigations, casework and the promotion of public confidence in the complaints system.
Derrick was previously Chief Executive of the Rights and Equality Council and before that was CEO of Sandwell Chamber of Commerce. He has a long history of working with communities in the UK, and founded and chaired a number of Independent Advisory Groups including Birmingham Reducing Gang Violence 3. He also chaired the National Independent Advisory Group, advising the government on violent crime and anti-social behaviour and he sat on the national DNA Database Ethics Group from 2008-2013.
David FordDirector, Cardiff Office
David joined the then IPCC in 2004, and has worked in a variety of operational roles over the years, including Investigator, Head of Casework and, most latterly, Head of National Operations. David’s first director role came during 2019/20, when he temporarily undertook the role of IOPC Regional Director North East. David became IOPC South West Regional Director in June 2021. He assumed the role of Director (Cardiff Office) in January 2023, and is now responsible for operational delivery across the South West of England and Wales.
Based in the Cardiff office, David carries out his oversight responsibility by meeting regularly with senior officers, Police and Crime Commissioners, elected officials, community representatives and both local and national stakeholders, to ensure effective and open communication.
David is also the our senior sponsor for the project to design, build and implement a new case management system. This new system is integral to the successful and efficient running of our organisation. Designing a system which will support operational delivery and meet our needs for the future is a key priority within our five year strategy.
Sarah GreenHillsborough Decision Maker
Sarah is currently seconded to act as the decision maker for complaints and conduct allegations against the police arising from the Hillsborough stadium disaster in 1989.
Her substantive role is Regional Director for the South East.
Sarah is the senior sponsor for the IOPC Age and Pride LGBTQ+ staff networks.
Prior to joining the IOPC, she was Head of Legal Services at the East of England Development Agency. Before that, Sarah Green was an area solicitor for the eastern region of the Legal Aid Board and then held a number of senior management roles nationally within the Legal Services Commission.
Before moving to the public sector, she worked as a litigator for a large solicitors’ firm representing trade union clients, including leading a national team responsible for private criminal prosecutions on behalf of public sector employees assaulted at work.
Steve NoonanDirector, Directorate of Major Investigations (DMI)
Steve joined the IPCC in 2013 transitioning into the IOPC in 2018. He has held various roles within the Operations Directorate and been the Director of Major Investigations within the IOPC’s Directorate of Major Investigations (DMI) since 2019. Within his current portfolio are the IOPC’s Major Investigation capability, Anti-Corruption, Digital Investigation, and Intelligence functions. He is the also the IOPC’s strategic lead for roads policing.
Prior to his current role he was an Acting Deputy Director in the IPCC, an Operations Manager in our Sale Office, working with Forces in the North West of England, and leading on national change and continuous improvement projects.
Before joining the IOPC Steve served in Her Majesty’s Armed Forces with Royal Military Police for 23 years, working in a variety of response roles and latterly with the Special Investigations Branch (SIB) investigating serious crime around the globe involving service personnel. His time in the armed forces involved numerous operational tours including Iraq, where he was responsible for leading war crimes and coronial investigations.
Melanie PalmerActing Regional Director, South East
Mel joined the IPCC in 2004 and has spent most of her career investigating, overseeing, and acting as Decision Maker on serious and sensitive cases. She has extensive experience of reviewing police handling of Violence Against Women and Girls, including domestic homicide review. She was the founding Chair of the IOPC’s subject matter expert network on domestic abuse and is a former Trustee of Welsh Women’s Aid. Her other areas of professional interest include major crime review, missing person investigations, Abuse of Position for a Sexual Purpose (APSP), firearms licensing, and leadership and management.
Mel has also led on a number of organisational change initiatives, establishing the IOPC’s Trainee Investigator Programme in 2011, writing the IOPC’s bespoke Investigator accreditation qualification in 2012, and developing investigative report writing teams. Prior to taking up her Director role in January 2023, Mel led the Wales/SW investigations team as Operations Manager for many years, and also acted as IOPC Head of Quality, Standards and Oversight in 2020/21.
Prior to joining the IOPC Mel read law at King’s College London. She has since completed a Masters in Law at the University of Bristol, and an MBA at The Open University. She is a Chartered Manager and qualified higher education lecturer, and has taught law part-time to adults since 2003, most recently at The Open University. She is currently completing a doctorate on the influence of cognitive biases on investigative decision making.
VacantRegional Director for London
This position is currently vacant.
Julia MulliganNon-Executive Director
Having served for nearly nine years as a Police and Crime Commissioner, Julia is an experienced, senior leader in the policing sector. Following her decision to stand down in May 2021, she now holds a number of senior roles including Non-Executive Director for the Gangmasters and Labour Abuse Authority, which works to protect vulnerable and exploited workers. Julia is also a member of Dame Sara Thornton’s Advisory Panel, which provides support to the Independent Anti-Slavery Commissioner.
With a long-standing interest in supporting victims, Julia is Chair of IDAS, one of the largest specialist domestic abuse charities in the North of England. In September 2020, she joined the Parole Board as an Independent Member, and in March 2021 was appointed by the Home Secretary as the Independent Chair of the Police Advisory Board for England and Wales.
Christine ElliottNon-Executive Director
Christine, whose term as Acting Chair of the College of Policing ended in December 2020, was the College's first independent director. Appointed in 2015, she is a proven senior leader with substantial chairing and non-executive experience.
Christine is also Chair of the Health and Care Professions Council, which regulates fifteen professions; and is an independent lay member of the Editors' Code Committee, which reviews and revises the Code used by all UK press regulators. Her career encompasses public, private and non-profit sectors. A signature role was as Director at the previously unknown and heavily indebted, WW2 code breaking site, Bletchley Park, which she built into an innovative organisation that became internationally renowned and received millions of government infrastructure investment and private donations.
Christine is on the Advisory Board of Trybe.ID, a digital identity and credentialing platform headquartered in Toronto, Canada. She chairs the Advisory Board of Albeego Ltd. a British mobile telecoms firm providing digital devices with stable, secure internet connectivity.
Catherine JervisNon-Executive Director
Catherine has held a range of Board level positions, she has worked in the public, not for profit and private sectors and has a broad skills base with recognised strategic insight and financial and governance expertise. She is currently Deputy Chair and Non-Executive Director at Hillingdon Hospitals Foundation Trust, Non-Executive Director and SID with Barnet Enfield and Haringey Mental Health NHS Trust and Vice Chair and NEID at Achieving for Children a Community Interest Company. Prior to this Catherine was an executive director and Strategic Advisor to the CEO of a national education charity (AFA) established to maximise educational outcomes for children and young people with SEND and at PricewaterhouseCoopers LLP led the Children’s Services Team working across education, health and social care. Catherine is a qualified accountant.
Bill MatthewsNon-Executive Director
Bill began his career as an engineer before progressing into business and operations management roles with Motorola. He then spent five years running technology start-ups before building a portfolio of non-executive roles spanning media, health and criminal justice.
Previously a member of the BBC Trust and Chair of the BBC Pension Scheme, Bill now chairs the Scottish Criminal Cases Review Commission, is a Non-Executive Director at the Scottish Futures Trust and the Scottish Member of the British Transport Police Authority. A Chartered Engineer, Bill also holds an MBA and Bachelors degrees in Humanities and Psychology.
Rommel MoseleyNon-Executive Director
Rommel’s professional experience is in business development, service design and change management. He is an acknowledged expert in the field of corporate, government and charity partnerships – having spent 20 years negotiating and delivering complex, mutually beneficial partnerships.
Rommel is currently Executive Director of Croda Foundation the philanthropic arm of FTSE100 Croda International Plc.
He is a former Director at Drinkaware where he developed partnerships across government, including with the Home Office, local authorities and Police and Crime Commissioners, to reduce harm to young people in the night-time economy.
Rommel served as the Vice Chair of the London Night-time Commission, having been appointed by the Mayor of London to join the commission and provide independent advice. He chaired the Research and Data Group which provided all insights and data to allow the Commission to make evidence-based recommendations.