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Police complaints statistics for England and Wales report - 2025/26 -
Table 4: Reasons complaint cases recorded under Schedule 3 in 2025/26

Table 4: Reasons complaint cases recorded under Schedule 3 in 2025/26

Police force	Nature of allegation(s)		Body responsible for initial handling decides		Complainant wishes the complaint to be recorded		Dissatisfaction after initial handling		Total recorded under Schedule 3
	N	%	N	%	N	%	N	%
Avon and Somerset	545	39	411	30	236	17	197	14	1,389
Bedfordshire	136	30	31	7	185	41	100	22	452
British Transport	241	64	14	4	21	6	100	27	376
Cambridgeshire	159	34	52	11	181	38	79	17	471
Cheshire	290	32	172	19	196	22	245	27	903
City of London	9	11	38	48	12	15	21	26	80
Cleveland	13	3	37	8	81	18	323	71	454
Cumbria	81	41	50	26	26	13	39	20	196
Derbyshire	44	4	970	86	51	4	69	6	1,134
Devon and Cornwall	190	17	699	64	154	14	49	4	1,092
Dorset	584	71	129	16	62	8	43	5	818
Durham	144	39	98	26	14	4	118	32	374
Dyfed-Powys	65	15	230	54	105	25	26	6	426
Essex	586	37	277	18	449	29	263	17	1,575
Gloucestershire	111	16	501	72	41	6	44	6	697
Greater Manchester	264	12	1,283	56	331	14	414	18	2,292
Gwent	61	22	10	4	160	57	52	18	283
Hampshire	89	18	161	32	83	17	168	34	501
Hertfordshire	143	33	103	24	76	17	116	26	438
Humberside	256	45	78	14	124	22	106	19	564
Kent	1,149	74	101	6	5	0	301	19	1,556
Lancashire	221	40	64	12	164	30	101	18	550
Leicestershire	283	22	975	75	2	0	45	3	1,305
Lincolnshire	9	1	138	13	402	38	521	49	1,070
Merseyside	55	21	23	9	57	22	130	49	265
Metropolitan	303	6	4,101	80	293	6	450	9	5,147
Norfolk	96	29	150	45	54	16	35	10	335
North Wales	200	57	1	0	78	22	72	21	351
North Yorkshire	0	0	14	12	102	84	5	4	121
Northamptonshire	133	25	128	24	89	17	174	33	524
Northumbria	554	64	0	0	250	29	56	7	860
Nottinghamshire	102	17	133	22	59	10	305	51	599
Report Fraud	1	4	10	40	4	16	10	40	25
South Wales	520	34	6	0	997	65	4	0	1,527
South Yorkshire	189	20	422	45	263	28	62	7	936
Staffordshire	228	46	148	30	17	3	99	20	492
Suffolk	84	28	136	46	35	12	40	14	295
Surrey	78	9	198	23	349	41	236	27	861
Sussex	36	4	393	44	115	13	340	38	884
Thames Valley	368	33	416	38	48	4	269	24	1,101
Warwickshire	18	10	75	43	15	9	65	38	173
West Mercia	40	9	208	48	96	22	91	21	435
West Midlands	486	49	150	15	134	13	228	23	998
West Yorkshire	1,239	72	56	3	106	6	329	19	1,730
Wiltshire	58	17	167	49	49	14	69	20	343
Total	10,461	28	13,557	37	6,371	17	6,609	18	36,998