Submit a review
Please use this secure online form if you are unhappy about the outcome of your complaint, or about how your complaint has been handled. Following confirmation that we are the correct appeal/review body, we will let you know when we begin to process it.
To consider your review, we will contact the police force that you complained about. We will give them a copy of your review and ask them for any information they have about your original complaint and subsequent review.
Once we have received all the information, we will assess your review and make our decision. Please note that, if we handle your review, we look at how the police handled your complaint. We do not investigate your original complaint.
If you would prefer to send your review by email or in writing, please use the word or pdf version of our reviews form. Alternatively, you can call us on 0300 020 0096 (press 1 at prompt). This form is also available in Welsh.