Research into the Public Confidence of People with Mental Health Concerns in the Police Complaints System

Published 01 Sep 2018
Publication or report


This report describes findings from a research project commissioned by the Independent Office for Police Conduct (IOPC) and conducted by the Institute of Mental Health from January to September 2018. The aim of the research was to explore the confidence that people with mental health concerns have in the police complaints system and their likelihood and ability to engage with it. Specific objectives were to gain an understanding of:  

  • Levels of awareness and understanding of the police complaints system 
  • Confidence in the system 
  • Accessibility of the complaints system 
  • Actual and perceived challenges around the police complaints system.
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