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Telephone switchboard
0300 020 0096
We welcome telephone calls in Welsh (press option 2).
Rydym yn croesawu galwadau ffôn yn y Gymraeg (pwyswch opsiwn 2).
Lines are open 9am to 5pm, Monday to Friday. For our joint protection and training purposes calls may be recorded.
[email protected]
Please note that our computer systems are not able to receive attachments larger than 7.5 megabytes in size.
For recruitment related enquiries please contact [email protected].
Our Report Line for police officers/staff
Read more about our Report Line in our guides for police officers/staff.
Email or phone 08458 770 061 (open from 9am to 5pm, or leave a voice mail after hours)
Text relay
If you require text relay services to communicate with us, please call 18001 020 8104 1220. You will need the Relay UK app installed on your phone or computer to use this service.
Ordering publications
You can order copies of our publications using our order form.
Post
We encourage you to contact us by email, rather than post. If you need to make a complaint, please use our online complaint form. All correspondence and supporting documentation received by our Casework and Customer Services Directorate will be copied electronically. The paperwork will then be securely destroyed after 21 days unless the sender requests that the originals be retained, in which case they will be returned by standard delivery post.
How to contact our Data Protection Officer
The IOPC as a public authority have a designated Data Protection Officer and a Freedom of Information and Data Protection Team. If you have any concerns about the way we collect, handle or process your data please contact the team either via our switchboard or by emailing [email protected].
Complaints and feedback about our staff or service
To complain or provide feedback about a member of our staff or the service we have provided, please read the information on our service page.
Please note that this information is not about making a complaint against the police. To complain about the police visit our make a complaint page.
To post a completed complaint or appeal form to us, please use the following address:
Independent Office for Police Conduct
PO Box 473
Sale
M33 0BW
If you are a member of the media and have an enquiry check who is the best member of our team to contact and how.
Work for us and be involved in some of the most challenging work you’ll encounter. And the most rewarding. Whatever your role, you’ll help boost public confidence in the police complaints system.
Visit our careers pagePostscript First
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