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An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

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An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

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Swyddfa Annibynnol Ymddygiad yr Heddlu - Ein pobl

Branding

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An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

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Ein pobl

Cawn ein harwain gan Gyfarwyddwr Cyffredinol, Tom Whiting, sy’n arwain y tîm gweithredol ac sydd hefyd yn cadeirio Bwrdd yr IOPC, sy’n cynnwys chwe chyfarwyddwr anweithredol.

Yn ôl y gyfraith, ni all ein Cyfarwyddwr Cyffredinol fod wedi gweithio i'r heddlu. Hefyd nid oes yr un o’n tîm gweithredol, cyfarwyddwyr rhanbarthol na’n Cyfarwyddwr dros Gymru wedi gweithio i’r heddlu.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

Michael LockwoodCyfarwyddwr Cyffredinol Dros Dro - Tom Whiting

Ymunodd Tom â’r IOPC ym mis Chwefror 2019 fel y Dirprwy Gyfarwyddwr Cyffredinol Strategaeth a Gwasanaethau Corfforaethol. Penodwyd Tom yn Gyfarwyddwr Cyffredinol Dros Dro ym mis Rhagfyr 2022.

Cyn hyn treuliodd 14 mlynedd mewn Llywodraeth Leol ym Mwrdeistref Harrow yn Llundain, yn fwyaf diweddar fel eu Prif Weithredwr Dros Dro o fis Ionawr 2018. Roedd yn Gyfarwyddwr Corfforaethol Adnoddau o 2013-18 ac yn Brif Weithredwr Cynorthwyol o 2008. Yn ystod y cyfnod hwn Tom arwain ar Raglen Gwella’r Cyngor a welodd Harrow yn ennill gwobrau diwydiant lluosog gan gynnwys y Cyngor sydd wedi Gwella fwyaf yn y wlad yn 2011 a gwobrau pellach ar gyfer digideiddio gwasanaethau cwsmeriaid a thrawsnewid TG yn 2016.

O 2010 hyd at adael, ef oedd yn gyfrifol am raglenni arbedion a thrawsnewid y Cyngor mewn ymateb i lai o gyllid sector cyhoeddus. Cydnabuwyd y rhaglenni hyn nid yn unig am sicrhau effeithlonrwydd ac arbed arian ond hefyd am wella gwasanaethau a gwella boddhad trigolion. Yn 2013 arweiniodd y gwaith o foderneiddio ac ailstrwythuro swyddogaethau Cyllid, Adnoddau Dynol a Chaffael, datblygu gwasanaethau a rennir ar gyfer Cyfreithiol a Chaffael a datblygu sianeli cwsmeriaid digidol a hunanwasanaeth ar draws pob maes. Roedd y gwasanaethau a rennir hyn yn arloesol yn y sector ac arweiniodd at greu’r gwasanaeth mewnol Cyfreithiol mwyaf yn y wlad. Bu hefyd yn arwain y gwaith o ailosod contract TGCh allanol y Cyngor yn 2015.

Fel Prif Weithredwr Dros Dro fe arweiniodd ar gyfer Llywodraeth Leol Gorllewin Llundain ar integreiddio gwell rhwng Gwasanaethau Iechyd a Gofal Cymdeithasol a goruchwyliodd y trawsnewid i strwythur newydd yr Uned Rheoli Sylfaenol gan weithio gyda'r Heddlu, gydag uno tair Bwrdeistref. Drwy gydol ei amser yn Harrow mae wedi gweithio'n agos gyda thrigolion lleol a sefydliadau cymunedol a gwirfoddol lleol fel llysgennad i'r Cyngor ac o ganlyniad wedi gwella canfyddiad a hyder y cyhoedd. Bu hefyd yn arwain lobïo allanol a chysylltiadau â rhanddeiliaid ar gyfer Harrow ynghylch cyllid Llywodraeth Leol a goruchwyliodd raglenni newydd i drawsnewid Gofal Cymdeithasol i Oedolion.

Graddiodd Tom ym 1996 a bu’n gweithio yn Accenture am naw mlynedd yn eu practis Ynni a Chyfleustodau, gan arbenigo mewn uno a chaffael a dadreoleiddio marchnadoedd cyfleustodau ac ynni yn y DU, Ewrop a’r Dwyrain Canol.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Darllenwch fwy am ein cyfarwyddwyr anweithredol

Julia Mulligan

Julia Mulligan

Ar ôl gwasanaethu am bron i naw mlynedd fel Comisiynydd Heddlu a Throseddu, mae Julia yn arweinydd profiadol, uwch yn y sector plismona. Yn dilyn ei phenderfyniad i roi’r gorau iddi ym mis Mai 2021, mae bellach yn dal nifer o uwch rolau gan gynnwys Cyfarwyddwr Anweithredol yr Awdurdod Meistri Gangiau a Cham-drin Llafur, sy’n gweithio i amddiffyn gweithwyr sy’n agored i niwed a gweithwyr sy’n cael eu hecsbloetio. Mae Julia hefyd yn aelod o Banel Cynghori’r Fonesig Sara Thornton, sy’n rhoi cymorth i’r Comisiynydd Atal Caethwasiaeth Annibynnol.

Gyda diddordeb hirsefydlog mewn cefnogi dioddefwyr, Julia yw Cadeirydd IDAS, un o’r elusennau cam-drin domestig arbenigol mwyaf yng Ngogledd Lloegr. Ym mis Medi 2020, ymunodd â’r Bwrdd Parôl fel Aelod Annibynnol, ac ym mis Mawrth 2021 fe’i penodwyd gan yr Ysgrifennydd Cartref yn Gadeirydd Annibynnol Bwrdd Cynghori’r Heddlu ar gyfer Cymru a Lloegr.

Christine Elliott

Christine Elliott

Christine, y daeth ei chyfnod fel Cadeirydd Dros Dro y Coleg Plismona i ben ym mis Rhagfyr 2020, oedd cyfarwyddwr annibynnol cyntaf y Coleg. Wedi’i phenodi yn 2015, mae’n uwch arweinydd profedig gyda phrofiad sylweddol o gadeirio ac anweithredol.

Mae Christine hefyd yn Gadeirydd y Cyngor Proffesiynau Iechyd a Gofal, sy'n rheoleiddio pymtheg o broffesiynau; ac mae'n aelod lleyg annibynnol o Bwyllgor Cod y Golygyddion, sy'n adolygu ac yn diwygio'r Cod a ddefnyddir gan holl reoleiddwyr y wasg yn y DU. Mae ei gyrfa yn cwmpasu'r sectorau cyhoeddus, preifat a dielw. Prif rôl oedd bod yn Gyfarwyddwr ar safle torri codau’r Ail Ryfel Byd nad oedd yn hysbys ac yn fawr ei dyled, sef Parc Bletchley, a adeiladodd yn sefydliad arloesol a ddaeth yn enwog yn rhyngwladol ac a dderbyniodd filiynau o fuddsoddiadau seilwaith y llywodraeth a rhoddion preifat.

Mae Christine ar Fwrdd Cynghori Trybe.ID, platfform hunaniaeth ddigidol a chymwysterau sydd â'i bencadlys yn Toronto, Canada. Hi yw cadeirydd Bwrdd Ymgynghorol Albeego Ltd., cwmni telathrebu symudol Prydeinig sy'n darparu dyfeisiau digidol gyda chysylltedd rhyngrwyd sefydlog a diogel.

Deborah Bowman

Deborah Bowman

Mae'r Athro Deborah Bowman yn Athro Emeritws Biofoeseg, Moeseg Glinigol a Chyfraith Feddygol ym Mhrifysgol San Siôr yn Llundain lle bu hefyd yn Ddirprwy Bennaeth tan fis Tachwedd 2020, gyda chyfrifoldeb penodol am ddiwylliant sefydliadol, ymgysylltu â'r cyhoedd, ansawdd a phartneriaethau a chydraddoldeb, amrywiaeth a chynhwysiant. Bellach mae gan Deborah yrfa bortffolio.

Mae ganddi sawl rôl anweithredol, ymddiriedolwr a chynghori, gan gynnwys gwasanaethu ar Fyrddau’r Awdurdod Meinweoedd Dynol, Ymddiriedolaeth Iechyd Meddwl GIG De-orllewin Llundain a San Siôr, Hosbis y Dywysoges Alice a’r Cyngor Osteopathig Cyffredinol. Mae'n eistedd fel cadeirydd panel ar gyfer Cyngor y Deyrnas Unedig ar Seicotherapi ac mae'n cadeirio pwyllgorau moeseg glinigol, yn rhanbarthol ac yn genedlaethol. Mae Deborah yn parhau i weithio fel ymgynghorydd, hyfforddwr, darlledwr ac ymchwilydd.

Rommel Moseley

Rommel Moseley

Mae profiad proffesiynol Rommel ym maes datblygu busnes, dylunio gwasanaethau a rheoli newid. Mae’n arbenigwr cydnabyddedig ym maes partneriaethau corfforaethol, llywodraeth ac elusennol – ar ôl treulio 20 mlynedd yn trafod a darparu partneriaethau cymhleth, sydd o fudd i’r ddwy ochr.

Ar hyn o bryd mae Rommel yn Gyfarwyddwr Gweithredol Sefydliad Croda, cangen ddyngarol FTSE100 Croda International Plc.

Mae’n gyn-Gyfarwyddwr yn Drinkaware lle datblygodd bartneriaethau ar draws y llywodraeth, gan gynnwys gyda’r Swyddfa Gartref, awdurdodau lleol a Chomisiynwyr Heddlu a Throseddu, i leihau niwed i bobl ifanc yn economi’r nos.

Gwasanaethodd Rommel fel Is-Gadeirydd Comisiwn Nos Llundain, ar ôl cael ei benodi gan Faer Llundain i ymuno â’r comisiwn a darparu cyngor annibynnol. Bu’n gadeirydd y Grŵp Ymchwil a Data a ddarparodd yr holl fewnwelediadau a data i ganiatáu i’r Comisiwn wneud argymhellion ar sail tystiolaeth.

Catherine Jervis

Mae Catherine wedi dal amrywiaeth o swyddi ar lefel Bwrdd, mae wedi gweithio yn y sectorau cyhoeddus, dielw a phreifat ac mae ganddi sylfaen sgiliau eang gyda mewnwelediad strategol cydnabyddedig ac arbenigedd ariannol a llywodraethu. Ar hyn o bryd mae’n Ddirprwy Gadeirydd a Chyfarwyddwr Anweithredol yn Ymddiriedolaeth Sefydledig Ysbytai Hillingdon,  yn Gyfarwyddwr Anweithredol a SID gydag Ymddiriedolaeth GIG Iechyd Meddwl Barnet Enfield a Haringey ac yn Is-Gadeirydd  a NEID yn Achieving for Children a Community Interest Company. Cyn hyn roedd Catherine yn gyfarwyddwr gweithredol ac yn Gynghorydd Strategol i Brif Swyddog Gweithredol elusen addysg genedlaethol (AFA) a sefydlwyd i sicrhau’r canlyniadau addysgol mwyaf posibl i blant a phobl ifanc ag SEND ac yn PricewaterhouseCoopers LLP arweiniodd y Tîm Gwasanaethau Plant sy’n gweithio ar draws addysg, iechyd a chymdeithasol. gofal. Mae Catherine yn gyfrifydd cymwys.

Bill MatthewsBill Matthews

Dechreuodd Bill ei yrfa fel peiriannydd cyn symud ymlaen i swyddi rheoli busnes a gweithrediadau gyda Motorola. Yna treuliodd bum mlynedd yn rhedeg busnesau newydd ym maes technoleg cyn adeiladu portffolio o rolau anweithredol ar draws y cyfryngau, iechyd a chyfiawnder troseddol.

Yn flaenorol yn aelod o Ymddiriedolaeth y BBC a Chadeirydd Cynllun Pensiwn y BBC, mae Bill bellach yn gadeirydd Comisiwn Adolygu Achosion Troseddol yr Alban, yn Gyfarwyddwr Anweithredol yn Scottish Futures Trust ac yn Aelod Albanaidd o Awdurdod Heddlu Trafnidiaeth Prydain. Yn Beiriannydd Siartredig, mae gan Bill hefyd raddau MBA a Baglor yn y Dyniaethau a Seicoleg.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Darllenwch fwy am ein tîm gweithredol

Cyfarwyddwr, Strategaeth ac Effaith – Kathie Cashell

Kathie Cashell

Ymunodd Kathie â'r sefydliad ar secondiad ym mis Hydref 2007 a chafodd ei phenodi'n barhaol ym mis Ebrill 2009. Arweiniodd y gwaith o ddatblygu a gweithredu fframwaith perfformiad ar gyfer system gwynion yr heddlu ac, ers hynny, mae wedi dal nifer o rolau yn yr IPCC. Mae Kathie wedi gweithio ym meysydd strategaeth a phrosiectau, cynllunio corfforaethol, polisi ac ymgysylltu ac yn fwyaf diweddar, fel Pennaeth Gwasanaethau Dadansoddol.

Mae hi bellach yn arwain y gyfarwyddiaeth Strategaeth ac Effaith fel ei bod yn fecanwaith effeithiol ar gyfer sicrhau bod ein gwaith yn helpu i wella’r system gwynion a phlismona yn ei gyfanrwydd a hyder y cyhoedd ynddi, a sicrhau bod ein gwaith a’n heffaith yn cael eu cyfathrebu’n effeithiol yn fewnol ac yn effeithiol. allanol.

Cyn ymuno, bu Kathie yn gweithio i'r Comisiwn Gofal Iechyd gan arwain nifer o dimau o fewn swyddogaeth gwynion y GIG. Arweiniodd waith i ailgynllunio’r prosesau ar gyfer ymdrin â chwynion, gan gyflwyno ffyrdd mwy effeithlon o weithio, a datblygu adroddiadau cyson ar berfformiad a dysgu ar draws y system. Mae gan Kathie hefyd brofiad fel rheolwr busnes yn y sector preifat gan greu busnes recriwtio rhyngwladol llwyddiannus yn y DU, Awstralia a Chanada.

 

Cyfarwyddwr, Pobl - Liz Booth

Liz Booth

Ymunodd Liz Booth â’r IOPC ym mis Medi 2018 fel Cyfarwyddwr, Pobl. Mae'n arwain tîm sy'n gyfrifol am Adnoddau Dynol (AD), Datblygiad Sefydliadol, a Dysgu a Datblygu. Mae Liz wedi bod yn gyfarwyddwr Lefel Bwrdd mewn elusennau, rheoleiddio, y gwasanaeth sifil a’r GIG, ac mae ganddi ddiddordeb arbennig mewn cydraddoldeb ac ymgysylltu â staff. Yn yr IOPC mae Liz yn hyrwyddo ein strategaeth cyflawni cydraddoldeb newydd ac yn canolbwyntio ar wneud IOPC yn lle gwych i weithio. Mae canlyniadau ein harolwg staff yn dangos addewid mawr ac mae Liz yn benderfynol o sicrhau bod pob person sy’n gweithio i’r IOPC yn gallu cyflawni eu potensial.

Fel Cyfarwyddwr AD yr NSPCC bu’n gweithio ar uno elusennau sylweddol ac arweiniodd waith i ddod o hyd i fethodolegau recriwtio i bennu gwerthoedd ac agweddau pobl sy’n dymuno gweithio gyda phlant. Yng Ngholeg Brenhinol y Meddygon Teulu roedd Liz yn rheoli rhaglen newid a alluogodd y sefydliad i foderneiddio a dilyn agenda strategol newydd. Yn y GIG, gan weithio mewn ysbyty acíwt, dechreuodd ar raglenni ymgysylltu a chydnabod staff a lansiodd ddull newydd o ymdrin ag amrywiaeth a chynhwysiant er mwyn gwella’r gallu i gadw gweithlu rhyngwladol.

Liz yw cyn is-gadeirydd yr elusen Sense, gan wasanaethu fel cadeirydd y pwyllgor archwilio a chadeirydd y pwyllgor tâl a llywodraethu. Mae hi'n angerddol am alluogi pobl sy'n anabl neu ar y cyrion i gael llais yn y gymdeithas.

 

Cyfarwyddwr, Gweithrediadau - Amanda Rowe

Amanda Rowe

Ymunodd Amanda â’r IPCC yn 2004 fel ymchwilydd ac mae wedi symud ymlaen drwy’r rhengoedd, gan weithio fel uwch ymchwilydd, Pennaeth Hyfforddiant Gweithrediadau, Dirprwy Gyfarwyddwr Gweithrediadau, Cyfarwyddwr Dros Dro Ymchwiliadau Mawr, a Chyfarwyddwr Rhanbarthol Gogledd Orllewin Lloegr – cyn cymryd drosodd ei rôl bresennol.

Cyn yr IPCC treuliodd Amanda 18 mlynedd gyda Thollau Tramor a Chartref EM (HMRC bellach), yn gweithio mewn amrywiaeth o rolau gan gynnwys fel ymchwilydd arbenigol yn gweithio ar ymchwiliadau mewnforio cyffuriau ar raddfa fawr. Aeth ymlaen i weithio yn y swyddogaeth cudd-wybodaeth.

 

Miranda Biddle – Cyfarwyddwr, Gweithrediadau

Miranda Biddle

Ymunodd Miranda â’r sefydliad yn 2018 o’r Bwrdd Parôl, lle’r oedd yn Gyfarwyddwr Gweithrediadau, yn gyfrifol am gyflawni gwaith y bwrdd yn weithredol wrth gyflawni asesiadau risg annibynnol i benderfynu a ellir rhyddhau carcharorion yn ddiogel.

Cyn ymuno â'r Bwrdd Parôl roedd Miranda yn Ddirprwy Gyfarwyddwr Carchar EM Peterborough, ar ôl gweithio mewn nifer o sefydliadau. Mae Miranda wedi gweithio o fewn y System Cyfiawnder Troseddol ers dros 25 mlynedd ar draws y gwasanaeth carchardai, y gwasanaeth prawf, y gwasanaethau seicoleg a chyffuriau ac o fewn y sectorau statudol, annibynnol a phreifat.

Cyn ei rôl bresennol, roedd Miranda yn Gyfarwyddwr Rhanbarthol Gogledd Ddwyrain Lloegr.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Darllenwch fwy am ein Cyfarwyddwyr Rhanbarthol a Chyfarwyddwr Cymru

Mae map a thabl sy’n amlinellu’r heddluoedd ac unrhyw asiantaethau eraill a oruchwylir gan bob cyfarwyddwr i’w gweld ar waelod y dudalen hon o dan ein strwythur rhanbarthol.

Cyfarwyddwr Rhanbarthol Dros Dro, Gogledd Orllewin Lloegr – Catherine Bates

Catherine Bates

Ymunodd Catherine â'r IPCC yn 2006 fel ymchwilydd arweiniol lle cafodd gyfoeth o brofiad yn ymchwilio i amrywiaeth eang o ymchwiliadau proffil uchel a chymhleth. Ymunodd ag ymchwiliad Hillsborough yn 2013 a bu’n gweithio fel Dirprwy Uwch Ymchwilydd ac Uwch Ymchwilydd gyda chyfrifoldebau’n cynnwys datgelu, yr Ystafell Digwyddiad Mawr, a chwynion. Am y pum mlynedd diwethaf, mae Catherine wedi gweithio fel Rheolwr Gweithrediadau ar gyfer y Gogledd Orllewin gan weithredu fel uwch benderfynwr ar ymchwiliadau difrifol a chymhleth.

Mae gan Catherine MSc mewn Troseddeg a Chyfiawnder Troseddol ac mae ganddi gefndir yn y gwasanaeth sifil.

Cyfarwyddwr Rhanbarthol Dros Dro, Gogledd Ddwyrain Lloegr – Thea Walton

Thea Walton

Ymunodd Thea â’r IPCC yn 2013 fel Pennaeth Gwaith Achos, gan arwain y ffordd y mae’r tîm yn ymdrin ag apeliadau, atgyfeiriadau ac ymgysylltu â heddluoedd ynghylch ymdrin â chwynion. Sefydlodd Thea swyddogaeth oruchwylio’r IOPC – sy’n goruchwylio’r modd y mae pob heddlu yng Nghymru a Lloegr yn ymdrin â chwynion. Roedd hyn yn cynnwys casglu data gan heddluoedd, ymgysylltu lleol a darparu cymorth ac arweiniad ychwanegol – yn ogystal â gweithio gyda Chomisiynwyr yr Heddlu a Throseddu yn lleol i ddwyn heddluoedd i gyfrif am eu hymdriniaeth â chwynion. Yn fwy diweddar, ehangodd rôl Thea i oruchwylio safonau a’n swyddogaeth Gwella Ansawdd a Gwasanaeth. Yn ystod y cyfnod hwn, mae'r sefydliad wedi ennill achrediad Rhagoriaeth Gwasanaeth Cwsmer ac wedi lansio Fframwaith Sicrhau Ansawdd mewnol newydd.

Cyn ymuno â’r IOPC, roedd Thea yn Ddirprwy Ombwdsmon Carchardai a Phrawf yn gyfrifol am ymchwiliadau i farwolaethau yn y ddalfa, safleoedd a gymeradwywyd gan y gwasanaeth prawf, canolfannau mewnfudo a chadw a chanolfannau hyfforddi diogel i blant. Yn ystod ei chyfnod yn y swydd, bu Thea yn arwain gwaith dysgu i wella atal hunanladdiad mewn carchardai, gwelliannau i ofal lliniarol a thriniaeth teuluoedd yn dilyn marwolaeth. Arweiniodd Thea waith ar brofiadau menywod agored i niwed yn y system cyfiawnder troseddol am nifer o flynyddoedd, yn ogystal ag astudio materion ac mae hyn yn angerdd arbennig ganddi. Thea hefyd yw ein harweinydd strategol ar gyfer ein gwaith ar Drais yn erbyn Menywod a Merched.

Cyfarwyddwr Cymru – Catrin Evans

Catrin Evans

Mae David Ford yn rhannu rôl Cyfarwyddwr Cymru.

Ymunodd Catrin â’r sefydliad yn 2018 o Wasanaeth Erlyn y Goron (CPS) lle bu’n mwynhau gyrfa amrywiol fel erlynydd eiriolwr ac uwch arweinydd am bron i 31 mlynedd.

Rôl olaf Catrin yn y CPS oedd Uwch Erlynydd Rhanbarthol y Goron gyda chyfrifoldeb am bob erlyniad troseddol yn Llys y Goron yn Ardal Cymru Wales. Mae hi wedi arwain uned gwaith achos cymhleth lwyddiannus yn erlyn nifer o achosion proffil uchel. Fel aelod o'r Bwrdd Strategol Ardal, mae Catrin wedi cyfrannu at hybu gweithrediad cynnar gweithio digidol.

Mae Catrin yn frwd dros fynd i’r afael â masnachu mewn pobl ac mae hi wedi cyfrannu at y gwaith a wnaed i gytuno ar ymrwymiadau Erlynwyr i sicrhau y bydd Awdurdodau Erlyn yn y DU yn gweithio’n agos gyda’i gilydd a gyda’n partneriaid gorfodi’r gyfraith i darfu ar rwydweithiau, erlyn masnachwyr mewn pobl a diogelu hawliau dioddefwyr. Mae Catrin wedi’i chanmol am y gwaith a wnaed yng Nghymru yn erlyn erlyniadau llafur gorfodol ac mae’n aelod o grŵp arweinyddiaeth gwrth-gaethwasiaeth aml-asiantaeth Cymru/Wales.

Mae Catrin yn rhugl yn y Gymraeg ac yn cynnal busnes trwy gyfrwng y Gymraeg a’r Saesneg.

Cyfarwyddwr Cymru – David Ford

David ford

Mae Catrin Evans yn rhannu rôl Cyfarwyddwr Cymru.

Ymunodd David â'r IPCC ar y pryd yn 2004 ac mae wedi gweithio mewn amrywiaeth o rolau gweithredol dros y blynyddoedd, gan gynnwys Ymchwilydd, Pennaeth Gwaith Achos ac yn fwyaf diweddar Pennaeth Gweithrediadau Cenedlaethol. Yn ystod 2019/20, bu David yn gweithio fel Cyfarwyddwr Rhanbarthol Gogledd Ddwyrain Lloegr yr IOPC. Fe’i penodwyd yn Gyd-Gyfarwyddwr Cymru / Cyfarwyddwr Rhanbarthol De Orllewin Lloegr ochr yn ochr â Catrin Evans ym mis Gorffennaf 2021.

Wedi'i leoli yn y swyddfa yng Nghaerdydd, mae David yn gyfrifol am oruchwylio Avon a Gwlad yr Haf, Dyfnaint a Chernyw a Dorset. Mae'n cyfarfod yn rheolaidd ag Uwch swyddogion a'r Comisiynydd Heddlu a Throsedd o bob heddlu i sicrhau cyfathrebu effeithiol ac i hwyluso rhannu arferion gweithio tryloyw a chadarn.

Rôl sylweddol arall David yw Uwch Noddwr yr IOPC ar gyfer y prosiect i ganfod a sicrhau gweithrediad System Rheoli Achosion newydd. Yn hanfodol i redeg yr IOPC yn llwyddiannus, ni ellir gorbwysleisio pwysigrwydd nodi cyflenwr a system a fydd yn diwallu anghenion y sefydliad. Disgwylir i'r prosiect hwn barhau tan ganol 2023.

Cyfarwyddwr Rhanbarthol, Canolbarth Lloegr – Derrick Campbell

Derrick Campbell

Cyn ymgymryd â’i rôl fel Cyfarwyddwr Rhanbarthol yn yr IOPC, roedd Derrick yn Gomisiynydd yr IPCC, ar ôl ymuno â’r sefydliad ym mis Ionawr 2013. Fel pob comisiynydd gweithredol, roedd Derrick yn gyfrifol am ddarparu trosolwg annibynnol o’n hymchwiliadau, a chymryd cyfrifoldeb yn y pen draw amdanynt. , gwaith achos a hybu hyder y cyhoedd yn y system gwynion.

Roedd Derrick yn flaenorol yn Brif Weithredwr y Cyngor Hawliau a Chydraddoldeb a chyn hynny yn Brif Weithredwr Siambr Fasnach Sandwell. Mae ganddo hanes hir o weithio gyda chymunedau yn y DU, a sefydlodd a chadeiriodd nifer o Grwpiau Cynghori Annibynnol gan gynnwys Birmingham Reducing Gang Violence 3. Bu hefyd yn gadeirydd y Grŵp Cynghori Annibynnol Cenedlaethol, gan gynghori’r llywodraeth ar droseddau treisgar ac ymddygiad gwrthgymdeithasol ac eisteddodd ar y Grŵp Moeseg Cronfa Ddata DNA cenedlaethol o 2008-2013.

Cyfarwyddwr Rhanbarthol Dros Dro, De Ddwyrain Lloegr – Graham Beesley

Graham Beesley

Ymunodd Graham â'r IPCC ym mis Mai 2004 fel Ymchwilydd yn ein Swyddfa yn Llundain a chododd i arwain swyddfa Croydon ar y cyd fel Rheolwr Gweithrediadau. Roedd Graham yn rhan annatod o sefydlu tîm hyfforddi a rhaglen achredu yr IPCC sy'n dal i gael ei hyrwyddo o fewn yr IOPC heddiw. Mae’n dod â chyfoeth o brofiad gweithredol ac arwain i’w swydd ar ôl bod yn ymwneud â, a goruchwylio, nifer fawr o ymchwiliadau proffil uchel a chymhleth drwy gydol ei yrfa.

Cyn ymuno, gwasanaethodd gyda Lluoedd Arfog ei Mawrhydi. Yn dilyn hyn, treuliodd chwe blynedd fel gweithredwr ac arweinydd tîm yn rhedeg gweithrediadau gwyliadwriaeth gudd yn y DU a thramor. Graham yw ein harweinydd cenedlaethol ar gyfer ymosod ar ymosodiadau terfysgol a gwrthderfysgaeth. Mae'n ymroddedig i ymgysylltu â rhanddeiliaid, lles a datblygiad parhaus ein pobl a'n sefydliad a gwella hyder y cyhoedd mewn plismona.

Cyfarwyddwr Rhanbarthol Llundain ac arweinydd cenedlaethol ar gyfer Gwahaniaethu ar sail Hil - Sal Naseem

Sal Naseem - Regional Director for London (Interim)

Sal yw Cyfarwyddwr Rhanbarthol Llundain ac arweinydd cenedlaethol ar gyfer Gwahaniaethu ar sail Hil.

Ymunodd Sal â'r IPCC ym mis Ionawr 2015 fel Uwch Reolwr Asesu a chododd i arwain y tîm fel Pennaeth yr Uned Asesu. Yn y rôl honno arweiniodd Sal yr Uned Asesu yn llwyddiannus at welliant perfformiad parhaus flwyddyn ar ôl blwyddyn. O dan ei arweiniad, derbyniodd yr Uned Wobr Gwasanaeth Sifil i gydnabod ei chyfraniad eithriadol i'r Proffesiwn Cyflawni Gweithredol.

Yn ei rôl bresennol, mae Sal yn arwain gwaith thematig y sefydliad ar Wahaniaethu ar sail Hil. Mae'r gwaith hwn yn ceisio archwilio, herio a mynd i'r afael â materion gwahaniaethu hiliol mewn plismona, i wella arfer yr heddlu trwy ddysgu thematig - tra'n gwella ein heffeithiolrwydd gweithredol ein hunain wrth nodi a rhannu dysgu - i wella'r modd y caiff cwynion eu trin yn lleol.

Ers cymryd ei swydd mae Sal wedi hyrwyddo Amrywiaeth, Tegwch a Chynhwysiant ac mae'n sicrhau bod yr egwyddorion hyn yn cael eu plethu yn ei waith ar gyfer y sefydliad.

Cyn ymuno â'r sefydliad bu Sal mewn swyddi rheoli mewn nifer o amgylcheddau rheoleiddio gwahanol a oedd yn cynnwys Ofqual, yr Ombwdsmon Cyfreithiol a'r Comisiwn Archwilio.

Cyfarwyddwr, Cyfarwyddiaeth Ymchwiliadau Mawr (DMI) - Steve Noonan

Steve Noonan

Ymunodd Steve â'r IPCC yn 2013 gan drosglwyddo i'r IOPC yn 2018. Mae wedi dal rolau amrywiol o fewn y Gyfarwyddiaeth Gweithrediadau a bu'n Gyfarwyddwr Ymchwiliadau Mawr o fewn Cyfarwyddiaeth Ymchwiliadau Mawr (DMI) yr IOPC ers 2019. O fewn ei bortffolio presennol mae Prif Weithredwr yr IOPC Gallu ymchwilio, Gwrth-lygredd, Ymchwilio Digidol, a swyddogaethau Cudd-wybodaeth. Ef hefyd yw arweinydd strategol yr IOPC ar gyfer plismona ffyrdd.

Cyn ei rôl bresennol roedd yn Ddirprwy Gyfarwyddwr Dros Dro yn yr IPCC, yn Rheolwr Gweithrediadau yn ein Swyddfa Werthu, yn gweithio gyda Heddluoedd Gogledd Orllewin Lloegr, ac yn arwain ar brosiectau newid cenedlaethol a gwelliant parhaus.

Cyn ymuno â’r IOPC bu Steve yn gwasanaethu yn Lluoedd Arfog Ei Mawrhydi gyda’r Heddlu Milwrol Brenhinol am 23 mlynedd, gan weithio mewn amrywiaeth o rolau ymateb ac yn ddiweddarach gyda’r Gangen Ymchwiliadau Arbennig (SIB) yn ymchwilio i droseddau difrifol ledled y byd yn ymwneud â phersonél y lluoedd arfog. Roedd ei amser yn y lluoedd arfog yn cynnwys nifer o deithiau gweithredol gan gynnwys Irac, lle bu'n gyfrifol am arwain troseddau rhyfel ac ymchwiliadau crwnerol.

Penderfynwr Hillsborough – Sarah Green

Steve Noonan

Mae Sarah ar hyn o bryd ar secondiad i weithredu fel y penderfynwr ar gyfer cwynion ac ymddygiad honiadau yn erbyn yr heddlu yn deillio o drychineb stadiwm Hillsborough yn 1989.

Ei rôl barhaol yw Cyfarwyddwr Rhanbarthol y De Ddwyrain.

Sarah yw uwch noddwr rhwydweithiau staff IOPC Age and Pride LGBTQ+.

Cyn ymuno â’r IOPC, roedd yn Bennaeth Gwasanaethau Cyfreithiol yn Asiantaeth Datblygu Dwyrain Lloegr. Cyn hynny, roedd Sarah Green yn gyfreithiwr ardal ar gyfer rhanbarth dwyreiniol y Bwrdd Cymorth Cyfreithiol ac yna daliodd nifer o uwch rolau rheoli yn genedlaethol o fewn y Comisiwn Gwasanaethau Cyfreithiol.

Cyn symud i’r sector cyhoeddus, bu’n gweithio fel ymgyfreithwraig i gwmni cyfreithwyr mawr yn cynrychioli cleientiaid undebau llafur, gan gynnwys arwain tîm cenedlaethol sy’n gyfrifol am erlyniadau troseddol preifat ar ran gweithwyr y sector cyhoeddus yr ymosodwyd arnynt yn y gwaith.

 

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Treuliau, rhoddian a lletygarwch

Treuliau

Gweld yr adroddiad treuliau ar gyfer Cyfarwyddwyr yr IOPC 2022/23.

Mae treuliau’r Cyfarwyddwr Cyffredinol a’r Cyfarwyddwr Anweithredol yn cael eu cymeradwyo gan Swyddfa Pennaeth y Prif Weithredwr a chaiff treuliau’r Cyfarwyddwyr Gweithredol eu cymeradwyo gan y rheolwr llinell perthnasol. Er mwyn sicrhau bod gwariant ar lety a theithio yn rhoi gwerth am arian mae’r IOPC yn defnyddio fframweithiau Gwasanaethau Masnachol y Goron.

Anrhegion a lletygarwch

Cofrestr rhoddion a lletygarwch (Ebrill i Medi 2021/22)

Cofrestr rhoddion a lletygarwch (Ebrill i Fawrth 2020/21)

Cofrestr rhoddion a lletygarwch (Ebrill i Fawrth 2019/20)

Cofrestr buddiannau

Cofrestr buddiannau bwrdd a chyfarwyddwyr yr IOPC - Gorffennaf 2021

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.

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Key areas of work

Some areas of policing are particularly important to learn from. Read more about our research and the investigations we do that help provide a unique insight into policing of these areas.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Key areas
What we investigate

We investigate the most serious and sensitive incidents and allegations involving the police. Find out more about what happens during an IOPC investigation and the different possible outcomes.

An act of parliament that provides the core framework of police powers to combat crime and provide codes of practice for the exercise of these powers.
Leads and manages the development of the police service in England, Wales and Northern Ireland.
The body that represents the interests of all police constables, sergeants, and inspectors.
Deals with someone’s inability or failure to perform to a satisfactory level, but without breaching the Standards of Professional Behaviour.
Focuses on putting an issue right and preventing it from happening again by encouraging those involved to reflect on their actions and learn. It is not a disciplinary process or a disciplinary outcome.
Department within a police force that deals with complaints and conduct matters.
Refers to lower-level misconduct or performance-related issues, which are dealt with in a proportionate and constructive manner.
This means doing what is appropriate in the circumstances, taking into account the facts and the context in which the complaint has been raised, within the framework of legislation and guidance.
The average is calculated using the individual results of the forces in that most similar force group.
An investigation carried out by IOPC staff.
Carried out by the police under their own direction and control. The IOPC sets the terms of reference and receives the investigation report when it is complete. Complainants have a right of appeal following a supervised investigation (unless it is an investigation into a direction and control matter).
This act sets out how the police complaints system operates.
How a police force is run, for example policing standards or policing policy.
An investigation carried out by the police under the direction and control of the IOPC.
The organisation that is responsible for assessing how to deal with a complaint. For example – whether it can be handled locally or reaches the criteria for referral to the IOPC. The appropriate authority may be the chief officer of the police force or the PCC for the force. If a complaint investigation finds that someone has a case to answer for misconduct, the appropriate authority is responsible for arranging any misconduct proceedings. If you make a complaint, the appropriate authority for your case will contact you.
An intelligence-led agency with law enforcement powers, it is also responsible for reducing the harm that is caused to people and communities by serious organised crime.
Policing bodies include police and crime commissioners, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
Investigations carried out entirely by the police. Complainants have a right of appeal following a local investigation (unless it is an investigation into a direction and control matter).
IOPC guidance to the police service and police authorities on the handling of complaints.
A complaint or recordable conduct matter that doesn’t need to be referred to the IOPC, but where the seriousness or circumstances justifies referral.
Parameters within which an investigation is conducted.
A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk of being adversely affected.
This is where a manager deals with the way someone has behaved. It can include: showing the police officer or member of staff how their behaviour fell short of expectations set out in the Standards of Professional Behaviour; identifying expectations for future conduct; or addressing any underlying causes of misconduct.
This could be the Police and Crime Commissioner, the Common Council for the City of London, or the Mayor's Office for Policing and Crime.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A flexible process for dealing with complaints that can be adapted to the needs of the complainant. It may involve, for example, providing information and an explanation, an apology, or a meeting between the complainant and the officer involved.
A breach of standards of professional behaviour by police officers or staff so serious it could justify their dismissal.
A matter where no complaint has been received, but where there is an indication that a person serving with the police may have committed a criminal offence or behaved in a manner that would justify disciplinary proceedings.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
Quarter 1 covers 1 April - 30 June Quarter 2 covers 1 April - 30 September Quarter 3 covers 1 April - 31 December Quarter 4 covers the full financial year (1 April - 31 March).
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Used to house anyone who has been detained.
Complainants have the right to appeal to the IOPC if a police force did not record their complaint or notify the correct police force if it was made originally to the wrong force.
The purpose of an investigation is to establish the facts behind a complaint, conduct matter, or DSI matter and reach conclusions. An investigator looks into matters and produces a report that sets out and analyses the evidence. There are three types of investigations: local, directed and independent.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
A person who makes a complaint about the conduct of someone serving with the police.
The ending of an ongoing investigation into a complaint, conduct matter or DSI matter. An investigation may only be discontinued if it meets one or more of the grounds for discontinuance set out in law.
List of officers and staff who have been dismissed from policing, or would have been if they had not retired or resigned.
The type of behaviour being complained about. A single complaint case can have one or many allegations attached.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
An independent judicial officer, the coroner enquires into deaths reported to him/her.
A breach of the Standards of Professional Behaviour that would justify at least a written warning.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
A record is made of a complaint, giving it formal status as a complaint under the Police Reform Act 2002.
This is a format where information is written in plain English and short sentences.
The IOPC must be notified about specific types of complaint or incidents to be able to decide how they should be dealt with.
No further action may be taken with regard to a complaint if the complainant decides to retract their allegation(s).
Casework involves assessing appeals. Casework staff also have a role in overseeing the police complaints system to help ensure police forces handle complaints in the best possible way.
Disapplication means that a police force may handle a complaint in whatever way it thinks fit, including not dealing with it under complaints legislation. This may only happen in certain circumstances where the complaint fits one or more of the grounds for disapplication set out in law.
Conduct includes acts, omissions, statements and decisions (whether actual, alleged or inferred). For example: language used and the manner or tone of communications.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
You can request a review/appeal if you’re not satisfied with how your complaint has been handled.
Investigations

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